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I visited Meta’s NYC pop-up. It felt like a mix of an Apple store and Warby Parker, with no expense spared.

November 21, 2025
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I visited Meta’s NYC pop-up. It felt like a mix of an Apple store and Warby Parker, with no expense spared.
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  • I checked out the New york city Meta Laboratory pop-up. It got me ecstatic for the future of Meta’s in-person retail.
  • The pop-up was artfully created and packed with various usage cases for the business’s AI glasses, which you can demo.
  • Meta personnel overshadowed the variety of clients, however it might have been a peaceful duration at 11:30 a.m. on a weekday.

For many years, Meta has actually developed its services online. Now, it’s likewise broadening to brick-and-mortar– consisting of a brand-new two-story area in New York City that I visited today.

As it continues to introduce brand-new gizmos, including its popular Ray-Ban and Oakley AI glasses and VR headsets, Meta is accelerating its in-person pop-ups. In 2022, Meta opened its shop in Burlingame, California, near the business’s Truth Labs school. Pop-ups broadened to Los Angeles in 2024 and Las Vegas in October 2025. The just recently opened pop-up in New york city is smack in the middle of fifth Opportunity’s shopping center.

In-person retail might send out brand-new clients to Truth Labs items. Meta’s AI glasses and VR headsets have actually been readily available at significant sellers for a long time, however the Meta Labs pop-ups are the business’s very first stand-alone glasses shops.

Are these pop-ups the future of Meta’s retail existence? I checked out the New york city area to learn.

Meta Laboratory remained in the high-end shopping district on fifth Opportunity.

Meta Laboratory is a little, blue structure on 5th Ave. The pop-up is around the corner from the St. Regis hotel, and 2 blocks from the Louis Vuitton flagship. Next door is the precious jewelry shop Harry Winston.

The location is ripe for foot traffic.

The pop-up “highlights and promotes neighborhood.”

On the door, Meta Laboratory provides its objective declaration. The 4 paragraphs were likewise at the base of the elevator bank inside.

” We venture to set the requirement for conceptual retail in tech by commemorating modification and self-expression,” it checked out. “We hope the experiences will continue to pleasure and bring you back time and time once again.”

The very first flooring was filled with AI glasses.

Upon getting in, Meta Laboratory looked like a Warby Parker (interestingly enough, Warby Parker partnered with Google for its competing AI glasses wager.)

The walls were lined with AI glasses from partnerships with both Oakley and Ray-Ban. These glasses were readily available for purchase, while the Meta Ray-Ban Displays needed a consultation to purchase.

Among Meta’s retail developments: ping pong paddle mirrors.

There were mirrors all around the Meta Laboratory, and I captured more than one client taking a mirror selfie. They were likewise utilized for glasses demonstrations (state: “Hey Meta, take a photo”).

On the glasses counters, Meta changed the conventional rubber on a ping pong paddle with a mirror for portable usage.

The pop-up’s style was skate-themed.

After checking out the wall of glasses, I turned to the opposite, which was filled with skateboard-themed art. The collection was made in cooperation with Zoo York. It used audiences a chance to “take a trip through the timeline of New york city skate culture,” per an indication.

Around this time, I observed how peaceful the Meta Laboratory was. At 11:30 a.m. on a Wednesday, it likely wasn’t peak hours. Nevertheless, on this base flooring, there appeared to be two times as numerous employee as clients.

A Meta agent edited e-mail that “foot traffic numbers have actually gone beyond expectations throughout all shops.”

Time for a demonstration!

The Meta Laboratory is developed for AI glasses demonstrations. There are indications spread around the store recommending triggers to ask your glasses. Naturally, I registered.

A reliable Meta Laboratory worker pulled me aside and began with my very first demonstration: the second-generation Meta Ray-Bans.

” Hey Meta, take a photo.”

My Meta Laboratory guide strolled me through all of the functions. He revealed me how to play music, how to ask Meta AI for details, or how to take a photo. Therefore, this mirror selfie.

He likewise revealed me how the Ray-Bans have actually shift lenses based upon the time of day and brightness. Utilizing a flashlight, he darkened among the lenses. That, dear reader, is why it appears like I’m using an eyepatch.

My 2nd demonstration: The higher-tech Meta Ray-Ban Show

Going upstairs, I asked to demo the Meta Ray-Ban Show, which, as their name recommends, consists of an integrated screen in the glasses lens. (I was still envious of my coworker, Peter Kafka, who got to attempt them out in September.) My Meta Laboratory guide sized a “neural band” for me and strolled me through its functions.

The glasses are managed through a series of little hand movements. Users tap their forefinger to choose, or their middle finger to return. To swipe, they move their thumb backward and forward on their forefinger, comparable to a joystick.

It spent some time to get utilized to. Ultimately, I seemed like a pro.

The Show measured up to the buzz.

My Meta Ray-Ban Show demonstration was remarkable.

The Maps include appeared handy, as did the search function. The quality of the live transcription was more different. However, above all, I respected the tech. The incorporated screen was discreet, and I might see future usage cases. Yes, I would enjoy to see Netflix on the train without needing to look down at my phone. Meta simply requires to arrive.

One enjoyable minute: Strolling me through the search functions, my Meta Laboratory guide asked me to select a concern of my own. I asked, “Who is the CEO of Meta?” The Displays raised an older choice of Mark Zuckerberg, before he ended up being the broccoli-haired Enthusiast Zuck. I informed my guide; he chuckled.

Am I going to pay $799 for a set of Displays? No. The tech is a bit too early for me, and I’m unsure the screen validates itself right now. (I’m most likely to purchase the easier AI Ray-Bans; I liked the music and picture choices.) Nevertheless, it was an appealing indication of what’s to come in wearable innovation.

Let’s trip the upstairs!

Having actually ended up both of my demonstrations, it was time to visit the upstairs of the pop-up.

To Begin With: the customized inscribing bar. With printers in the back, clients might ask for customized cases for their glasses or get the New York-only specialized case.

Beside it was a coffee shop location, where clients might ask for coffee from Friends in Williamsburg or enormous black-and-white cookies.

This is likewise when I began understanding just how much cash Meta most likely invested. From several art collections to food and case inscriptions– not to mention the prime New york city realty– Meta spared no cost.

Found: the Meta Mission headsets.

The Meta Laboratory was nearly completely dedicated to AI glasses. They covered the walls, both upstairs and downstairs, and the art was created for usage with the glasses.

However, tucked into a nook near the register, clients might discover another Meta hardware bet: Meta Mission VR headsets.

A few of the glasses were attached to demo tablets.

In numerous methods, the Meta Laboratory seemed like a hybrid of an Apple Shop and a Sunglass Hut. A few of the glasses were linked to tablets for a presentation, which was handy when human Meta employees weren’t readily available to help.

Other than, Meta staff members were all over. With just a couple of clients searching the pop-up, numerous staffers were talking amongst themselves. There was even a Meta elevator attendant whose task was to push 1 or 2.

It’s possible the Meta Laboratory was more overstaffed than under-trafficked.

One Meta AI usage: producing customized sticker labels.

Part of the Meta Laboratory’s objective is to reveal clients brand-new and interesting usage cases for the business’s AI, beyond creating dishes and e-mail drafts.

Utilizing Meta AI’s image generator, the “Sticker label Slam” uses clients the possibility to produce their own AI-generated images. I requested my pet dog, Charlotte, with angel wings and a tiara. The device accomplished.

Evan Mock created much of the leading flooring.

Keeping with the skate style, star and skateboarder Evan Mock created much of the leading flooring. The colors were all neon, and there were name plates plastered around a map of New york city with Mock’s remarkable areas.

The screen included some print publications in which Mock was included on the cover. This wasn’t the Laboratory’s very first referral to publications. Downstairs, among the Meta AI triggers asked the glasses where to purchase skateboarding publications.

I found a copy of V Publication, among my very first tasks in journalism. Print media isn’t dead!

Leaving the Laboratory, I felt confident for Meta’s hardware effort.

I prepared to leave the Laboratory, however not before admiring the subtle Meta logo design sculpted into the pop-up’s high wood arch.

It led me to question: Could part of the Laboratory’s relative sluggishness throughout my go to involve the pop-up’s “Meta Laboratory” branding? American buyers might definitely acknowledge the business’s mega-popular items, such as the traditional blue Facebook logo design or the rainbow Instagram video camera. However the number of could mention the Meta logo design?

Certainly, the name Meta itself is still reasonably fresh, going back to 2021. Possibly a “Facebook Laboratory” would drive more foot traffic.

Regardless, the Meta Laboratory left me ecstatic. The demonstrations were thrilling, and the style was innovative. Meta appears pleased with it, too. The Meta agent informed me that the pop-up will be open for the “next couple of months,” however that they are wanting to make it “a more long-term area.”



Source: Business Insider.

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